Frequently Asked Questions

Referrals

What do I get for referring people?

When you refer someone to the site you receive
5% of their earnings.
Upgraded Members receive even more (10% and more).

How many people can I refer?

There are no limits on how many people you can refer to the site.

Payments

How do I get paid?

- If you have at least $1.00 accumulated, you can click on "Withdraw" within Member`s Area and it will submit your request. At this time payouts only through Payeer, Airtm and Faucetpay (occasionally).

- All payments are processed as quickly as we can, usually until 7 days, but sometimes it can take a little longer, it depends on the funds on the site (purchases) or some unexpected problem (script, security, health problems, etc.), but be calm, if you are an honest member and follow the rules your payment will be made, since 2009 that is so.

- Please check if you entered the data correctly (Payeer- "P ...."; the rest is email)

What kind of payment processors are available?

The payment processors available at this time: Airtm, Payeer and Faucetpay (occasionally).

Why is my payment being canceled?; Or Pending?

  • - If your Profile does not have Country, or if your Country does not match your profile, your payment will be cancelled. Contact and tell us your country, will be added manually.
  • - If you entered the data incorrectly (wrong email or user); or if there is a problem with your account on the processor and we are unable to make the payment (we usually contact you first).
  • - If your payment is pending, it indicates that everything is probably correct, you just have to wait for it to be made; otherwise you would have been contacted or your payment was canceled..

Member Country Policy:

  • All members from the following countries must be upgraded (Premium account), or have any other purchases on the site.
  • In order to be able to cashout; Countries: China, Hong Kong, Taiwan and Vietnam.
  • We apologize for this situation, but due to some abuse we had to implement this rule.

PIN Number

  • If you have forgotten your PIN, required to request payments and other changes in your account; you must access your "Account Panel" - "Preferences" - "Security" and click on "PIN Reset" and the system will send a new PIN to your email.

Advertising

What are Featured Ad Credits?

Featured Ads - Each Featured Ad credit equals 1 person viewing your text ad link on the front page of GrandPTC.info. This is a scrolling text ad link.

What are Guaranteed Signups Credits?

Guaranteed Signups: Paid to Sign Up, these are ads in the "Paid to Signup" section. A member gets paid a set amount of money to sign up with your website or program. Each Guaranteed Signups credit equals 1 Signup.

Are some sites not allowed to advertise?

Yes, adult, warez, hate, or anything else illegal are not allowed!! We have the right to refuse any ad. Contact us if you are unsure about your site.

Purchase not credited?

  • All purchases you make will credit your account instantly and will show up in your Order Ledger.
    If you do not receive your purchase or if it does not show up in the "Order Ledger", please use the Contact page to let me know, you will be credited your order shortly.
  • Purchases via Perfect Money are not being automatically credited, you must wait for us to approve manually, or if it is taking longer (or to be faster) contact us indicating the purchase. We are sorry for this situation, we are trying to resolve it.

Account

Can I create more than one account?

No, you can't.
The policy of 1 person, 1 account is strictly enforced here, and anyone found violating this will have their accounts deleted without any warning.

How do I use points?

You can convert points into credits or cash. To do this, simply click on the "Converter" link in your account menu.

How can i enter my country in my profile?

If upon sign-up, your country is not auto-assigned, please send a contact thru the site with your country (send username and country), and it will be placed in your account profile by admin.

Earnings Area: "There are currently XXX premium-only ads in the system!"

The information that appears is the total number of Ads in the system (... ads in the system), some ads are targeted to a particular country (target country), this situation is the same at all "Aurora" sites, we apologize if it's confusing, but we can not do anything, we do not control it, we can not prohibit advertisers. We hope your understanding

Still having trouble? Contact us here.
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